Help and Settings

Welcome to Our Help and Settings Page

Dear Valued Customer,

We're here to assist you! Whether you have questions about your order, need help with your account, or want to learn more about our products, you’ll find the information you need here.

Frequently Asked Questions (FAQs)

1. How do I place an order?

  • Browse our product catalog and select the items you wish to purchase. Click on the product for more details, choose your preferred options (size, color), and click "Add to Cart." Once you’re ready, click on the cart icon and proceed to checkout. Follow the prompts to complete your order.

2. How can I track my order?

  • After your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order on our website or through the carrier’s website.

3. What is your return policy?

 Return Eligibility

  • Timeframe: You may return items within 15 days from the date of purchase.
  • Condition: To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Items that are damaged or have been opened may not be eligible for return

To initiate a return, please contact our customer support team at spenterprises83592@gmail.com

4. How can I contact customer support?

  • You can reach our customer support team by:
    • Email: spenterprises83592@gmail.com
    • Phone: +592 636-6624| +592 610-6624
    • Live Chat: Available on our website during business hours.

      5. How do I change my account settings?

      • Log in to your account and navigate to the "Account Settings" section. Here you can update your personal information, change your password, and manage your communication preferences.

      Account Settings

      Updating Your Personal Information

      1. Log in to your account.
      2. Click on "Account Settings."
      3. Update your information and click "Save."

      Changing Your Password

      1. Log in to your account.
      2. Navigate to "Account Settings."
      3. Click on "Change Password."
      4. Enter your current password and your new password, then click "Save."

      Managing Email Preferences

      • You can choose to receive promotional emails and newsletters. To adjust your preferences, log in to your account and go to "Email Preferences."

      Additional Resources

      • Blog: https://spenterprises.store/blogs/news/building-a-community-around-sp-enterprise-your-trusted-partner-in-online-shopping

      Still Need Help?

      If you can't find the answers you’re looking for or need further assistance, please don’t hesitate to contact our support team. We’re here to help!